Returns & Refunds
At G Coastal Creations, we strive to ensure your satisfaction with every purchase. If you are not entirely pleased with your order, we're here to help with our hassle-free return policy.
30-Day Return Window: You have 30 days from the date of delivery to return eligible items for a refund or exchange.
Free Return Shipping: We offer complimentary return shipping on all eligible returns within the 30-day period. However, please note that the customer is responsible for the shipping costs when sending the item back to us.
No Restocking Fee: There are no restocking fees applied to any returned items.
Exclusions: Final sale items are not eligible for return or exchange.
Repair Services: In the event of a defective or damaged item, we provide repair services for 1:1 exchanges. We'll fix the item and send it back to you at no additional charge. The customer is only responsible for the shipping costs when sending the item to us.
How to Initiate a Return:
Contact us at our Contact Page within the 30-day return window to request a return authorization.
Pack the item securely in its original packaging, including all accessories and documentation.
Ship the item back to us using a trackable shipping service. Remember, the customer covers the shipping costs for returns.
Once we receive and inspect the returned item, we will issue a refund or process an exchange according to your preference.
For any questions or assistance regarding our return policy, please don't hesitate to contact our Customer Support team. Thank you for choosing G Coastal Creations, and we appreciate your